Privacy Policy

Who we are

GEN HAIR CLINIC operates this website and the free hair analysis service. Contact: info@genhairclinic.com · Albania - Tirana · WhatsApp +355 69 342 27 57.

What we collect

When you submit the hair analysis or contact form we may collect your name, email, phone number, language preference, answers about hair loss, and technical data such as IP address and submission time.

How we use data

We use your information to respond to enquiries, prepare a personalised assessment, provide quotes, and communicate by phone, SMS, WhatsApp or email. We do not sell your personal data.

Storage & security

Submissions are stored securely on our servers and may be forwarded to our internal messaging tools (for example Telegram) so our team can reply quickly. Access is limited to authorised staff.

Your rights

You may request access, correction or deletion of your personal data, and you may withdraw consent to marketing contact at any time.

Contact

Privacy requests: info@genhairclinic.com